Our Promise: Quality, Timeliness, and Referrals
At Whelca Cleaning Services, we are committed to delivering top-notch cleaning solutions with a focus on saving you time and ensuring exceptional quality. Our guarantees back every service, providing peace of mind that your space will be spotless and well-maintained. We value your time and pledge timely arrivals and efficient service to fit your schedule. Plus, with our referral program, you can earn rewards for spreading the word about our outstanding services. Experience the Whelca difference—where quality, reliability, and customer satisfaction are our top priorities.
Timely Arrival Guarantee
At Whelca Cleaning Services, we respect your schedule and guarantee timely service. Our commitment is to arrive within the agreed time window and complete our work efficiently without compromising on quality. If we are delayed by more than 15 minutes, we will notify you immediately and offer a $25 discount on that day’s service. Your time is valuable, and we strive to ensure that our services fit seamlessly into your busy day.
Timely Service Guarantee
At Whelca Cleaning Services, we understand that your time is precious. If we ever need to cancel your scheduled service, with less than the same expectation we request of our clients, we will reschedule at your earliest convenience within a two week time frame. To compensate for our inconvenience, a 10% discount on your rescheduled service will be applied. Your satisfaction is our priority, and we are committed to maintaining reliable and dependable service.
Quality Guarantee
At Whelca Cleaning Services, we are dedicated to delivering exceptional quality with every cleaning. Our highly trained staff uses professional-grade equipment and effective cleaning techniques to ensure your space is spotless. If you are not satisfied with any aspect of our service within our control and the outlined expectations, please contact us within 24 hours. We will re-clean the area at no additional cost within 72 hours. Your satisfaction is our priority, and we strive to exceed your expectations with every visit.
Referral Guarantee
Our referral program rewards you for recommending us to others. At Whelca Cleaning Services, we value your referrals cause they fit our motto of saving time and money. When you refer a friend or colleague who becomes a new client, you’ll receive a 5% discount. We honor our commitment to you and ensure that you receive the rewards promised for each successful referral. If we miss a referral on your behalf we will double the percentage you should have received.